What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how you interact with the service. This policy explains what cookies we use, why, and how you can control them.
Cookies We Use
Strictly Necessary Cookies
Required for the Service to function. These handle authentication (session tokens, keeping you logged in), locale/language preferences, CSRF protection, and security tokens. These cookies are essential and cannot be disabled without breaking the Service.
Legal basis: Legitimate interest / contract performance. No consent required under GDPR Art. 5(3) of the ePrivacy Directive.
Analytics Cookies
Help us understand how visitors use the site (pages visited, session duration, general geographic region). Data is anonymized and aggregated. We do not create individual user profiles from analytics data. Used solely to improve service performance and user experience.
Legal basis: Consent (where required by applicable law) or legitimate interest.
Cookies We Do NOT Use
We do not use advertising or marketing cookies, third-party tracking cookies, social media cookies, or cross-site tracking pixels. We do not sell cookie data to advertisers. We do not participate in ad networks, real-time bidding, or behavioral advertising of any kind.
Third-Party Cookies
Our payment processor (Stripe) may set its own cookies during the checkout process to prevent fraud and process your payment securely. These cookies are governed by Stripe's own privacy and cookie policies. We do not control third-party cookies.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to: view what cookies are set, delete individual or all cookies, block cookies from specific or all sites, and set preferences for first-party vs. third-party cookies.
Note that disabling strictly necessary cookies will prevent you from logging into your TwinPhone account and using the Service. If you disable analytics cookies, we will not be able to improve your experience based on usage patterns, but the Service will continue to function normally.
Do Not Track
We honor Do Not Track ("DNT") browser signals. When we detect a DNT signal, non-essential analytics cookies are not set for that session.
Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes may also be communicated via a notice on the Service.
Contact
Questions about cookies? Email support@twin-phone.com.